Submissions – particularly digital images – must follow the requirements exactly, or your submission will not work.
Each form has fields that are required, marked with a red asterisk (*). If you have left any of these fields blank, your submission will not go through. If your submission does not work the first time you try it, one of the first things to check is whether you filled in all required fields, such as name, address, phone number, email address, and any required attachments, such as your digital images and support material like your CV.
Each submission form will specify its own file naming format. Please follow file naming conventions (be make sure to include dashes in the exact same spots as in the example), and image numbers must correspond to those on your image list. The form can only accept letters, numbers and dashes in file names, and cannot accept any other characters (such as & # * ! ?). File names are used to make sure that we can match your images with your submission.
Depending on the requirements of the program to which you are submitting, at least one image is required, and there are a maximum number of image files allowed for all of our submissions processes (ranging from 2 to 10).
If digital images must be:
- RGB or greyscale colour mode files only (no CMYK).
- in .jpg file format
- a maximum of 1 MB file size each
- a maximum resolution of 1024 x 768 pixels (note: if the larger size is less than 1024 px, but the smaller size is more than 768 px, your submission will be rejected. Both sides must be smaller, so if your file is square, the max size for both sides would be 768 px.)
If image files are even 0.01 MB over the maximum size, or one pixel over in width or height, your submission will not process. Please make sure to verify the size of your images in Photoshop or other image editing software before you submit them. If you don’t have image editing software, click here for a list of various programs, some of which are Open Source, and free to download. You can even find websites that will resize images for free.
Similarly, if the image you are submitting is in any other format besides .JPG, it will be rejected. Our forms will not accept .TIF, .GIF, .PNG, or any other file formats. Please make sure that your files end in the extension .jpg before trying to submit them. Only PDF documents may be uploaded for support material (CV, image list); .doc, .docx and other formats will be rejected.
When you click to upload a file, you will be given the opportunity to browse your computer and select the files you are looking for. This process may look slightly different, depending on what browser you are using. The button will say Choose File in Chrome and Safari, but Browse in Firefox, for example. Once you’ve selected the image you want from your computer, you will click a button to attach it (Choose File in Safari, Open in Firefox & Chrome). You will need to repeat that process for all of your images.
Please note: if you see an X next to your file name after you’ve clicked to upload it, this does not mean that there is an error. Use the X to remove the file if you need to replace/delete it. If you’ve selected the correct file(s), you can ignore the X and proceed with the rest of the form.
Once you’ve filled out the required fields and attached correctly sized and named files, you can click on submit.
If your submission has been done correctly the page will reload and the fields will not be form-fillable. You should receive an email confirmation that contains a copy of your submission information (please check spam folders just in case).
Thank you for submitting! Have questions?
If you require any other troubleshooting while submitting, please feel free to email email@example.com.